How can we help you today??
If you are using macOS and experiencing problems installing or using Qeexo AutoML, we have a diagnostic utility that can help! Simply follow these steps and email the diagnostic report so that our team can analyze the problem:
Step 1. Download and run the diagnostic utilty
Visit this LINK to download the diagnostic utility.
Once this zip file is saved on your mac, double click it to uncompressed. Then double-click Qeexo AutoML Diagnostics to launch the utility
Step 2. Create the diagnostic report
Once the utility is launched, click the “Create Report” option so that the utility can start gathering relevant information to create a report. This may take 5 to 10 minutes.
Step 3. [Optional] Review the generated report
If desired, click “Show Report in Finder” to review the content of the generated report; otherwise, move onto next step.
Step 4. Email the report to Qeexo
After clicking “Email Report to Qeexo Support” option, your mac Mail app will be launched and a draft email (with the report as attachment) will be created:
Feel free to hit send, or use other email applications to send us the report at no-reply-diagnostics@qeexo.com